Disable The Globalprotect App For Mac



Mac GlobalProtect Client Install

In preparation for MacOS Big Sur upgrade I recently upgraded to the latest release of GP (5.2.3) but MacOS (10.15.7) is repeatedly giving me a warning: 'GlobalProtect' Would like to Add VPN Configuration and asking for approval or reject. The pop up comes with every gateway switch or when refreshing connections. Option is not selected during the installation, this notification message appears once users connect to the gateway. This notification appears if your administrator has configured either split tunnel on the GlobalProtect gateway, enforced GlobalProtect connections for network access on the GlobalProtect portal (see GlobalProtect App Customization), or both. How to stop GlobalProtect VPN from auto-starting on the Mac. The following are the steps that I finally figured out to prevent GlobalProtect VPN from launching automatically on boot up of my Mac (Thanks to this post on Stack Exchange that pointed me in the right direction).

On the Mac, The latest client is available from the VPN portal. Use https with a web browser to connect to https://vpn.wsu.edu.

  • Login with WSU AD credentials
  • No need for additional prefixes or suffixes
  • Example: john.smith@wsu.edu will only need username john.smith
  • After logging in, download the Mac OS agent.
  • When prompted, run the software.
  • When prompted again, run the GlobalProtect Installer.
  • From the GlobalProtect Installer, click continue.
  • On the destination select screen, select the install folder and then click continue.
  • On the Installation Type screen, select the GlobalProtect installation package check box, and then click continue.
  • Click install to confirm that you want to install GlobalProtect.
  • When prompted, enter your Username and Password, and then click install software to begin the installation.
  • When this security box appears, users MUST click the “Open Security Preferences” Button (NOT the OK Button).
  • Click the “Allow” button at the bottom of the “Security & Privacy” box to allow the Palo Alto Extension.
  • After installation is complete, close the installer.

Mac Global Protect Operation

Launch the GlobalProtect app by clicking the GP icon (top right of screen). The status panel will open –

  • Set the portal address to vpn.wsu.edu
  • Click connect
  • Once the GlobalProtect client connects to the portal it will prompt for your username and password. Just enter your NID and then click “Sign In”. Example: john.smith@wsu.edu will only need username john.smith
  • Once complete, the VPN should know as “Connected”.

Be sure to disconnect the VPN when it is no longer in use.

Mac Uninstall

Download the installer from the portal page at https://vpn.wsu.edu (same process as the previous Mac GP Client install).
From the GlobalProtect installer, click continue.

On the destination select screen, click continue.
On the Installation Type screen, select the Uninstall GlobalProtect package check box, and then click continue:

Click Install to confirm that you want to remove the GlobalProtect app.
When prompted, enter your Username and Password, and then click Install Software to uninstall GlobalProtect.

A message will pop up that will confirm that the Uninstall GlobalProtect package was successfully installed and that the GlobalProtect app has been removed from the computer.

Linux Install

On Linux, the latest GlobalProtect client can be downloaded from:
There are two clients – download the rpm file for RedHat/CentOS.
For Ubuntu, download the deb file. Open a terminal window to install the client

Ubuntu/Debian –
sudo dpkg – i GlobalProtect_deb-5.0.8.deb

Redhat/CentOS –
sudo yum localinstall GlobalProtect_rpm-5.0.8.rpm

Linux Operation

Using a terminal window, type globalprotect. At the >> prompt, use the connect command to connect to portal vpn.wsu.edu.

user@ubuntu:~$ globalprotect
Current GlobalProtect status: OnDemand mode.
>> connect –portal vpn.wsu.edu
Retrieving configuration…
vpn.wsu.edu – Authentication Failed. Enter login credentials
username(user):user
Password:
Discovering network…
Connecting…
Connected

Other commands of note at the >> prompt include –
>> quit
(exits out of GlobalProtect which continues to run in the background)
>> disconnect
>> show –version
>> show –status
>> show –details

Linux Uninstall

  1. Uninstall the GlobalProtect app for Linux using dpkg.

    2. user@ubuntu:~$ sudo dpkg -P globalprotect
    (Reading database … 209181 files and directories currently installed.)
    Removing globalprotect (5.0.8) …
    gp service is running and we need to stop it…
    Disable service…
    Removing gp service…
    gp service has been removed successfully
    Removing configuration…

  2. Uninstall the GlobalProtect app for Linux using apt-get.

    3. user@linuxhost:~$ sudo apt-get remove GlobalProtect_deb-5.0.8.deb
    Reading package lists… Done
    Building dependency tree
    Reading state information… Done

Turn Off Globalprotect Mac

Troubleshooting

App

7.1.1. Mac

    Open GlobalProtect and click on the Troubleshooting tab. An option to collect logs will create a support file that can be used for analysis.

7.1.2. Linux
Using the terminal window and in globalprotect mode, run the collect-log command to create the support file.

Disable The Globalprotect App For Mac Pro

user@ubuntu:~$ globalprotect
Current GlobalProtect status: Connected
>>
>> collect-log
Start collecting…
collecting network info…
collecting machine info…
copying files…
generating final result file…
The support file is saved to /home/user/.GlobalProtect/Collect.tgz

By Sivasekharan Rajasekaran

GlobalProtect Clientless VPN

GlobalProtect Clientless VPN supports access to remote desktops (RDPs), VNC or SSH. This document provides information on how you can enable your existing virtual or remote terminal applications with GlobalProtect Clientless VPN to perform RDP or VNC or SSH.

Enabling RDP / VNC / SSH access

To enable remote desktop access through Clientless VPN, configure the virtual and/or terminal services environment that you already use in your enterprise to translate the RDP / VNC / SSH protocol in the backend to one of the Clientless VPN supported web technologies in the front end and publish that as a Clientless VPN application for your end users. Web technologies supported by Clientless VPN include HTML, HTML5, HTML5-Web-Sockets.

Here are some videos demonstrating common virtual and/or terminal services environment published as a Clientless VPN application for users to RDP / VNC or SSH.

VMware Horizon with HTML5 support

VMware Horizon allows enterprise administrators to run remote desktops and applications in their data center and deliver these as managed services to end users where ever they are. VMware Horizon with HTML5 access is needed to work with GlobalProtect Clientless VPN. For more details on VMware Horizon and configuration notes on using HTML5 access with VMware Horizon, refer hereandhere.

VMware vSphere and vCenter with HTML5 support

VMware vSphere and vCenter allows enterprise administrator to centrally manage VMware virtual infrastructure. vSphere 6.5 provides support for HTML5 web based access to vCenter Server.
As long as vSphere and vCenter Server support HTML5 based access it can be accessed using GlobalProtect Clientless VPN. For more details on vSphere Client, refer here.

Citrix XenDesktop (or XenApp) VDI

To enable users to access the Citrix environment securely and remotely through GlobalProtect Clientless VPN, Citrix deployment should be configured to support HTML5 based Receiver. HTML5 based receiver uses secure websockets for remote connection to Virtual Delivery Agents (VDAs). This allows the users to access the published desktops and applications from a browser and do not need to install any additional plugins or software on the user's machine. For more information on how to configure Citrix environment with HTML5 receiver refer here

Disable the globalprotect app for mac free

HobLink WebTerm Express

HOBLink WebTerm Express provides HTML5 based RDP & SSH access to Windows, Linux (with HOB X11Gate), and Mac (with HOB MacGate) machines over any web browser. HOBLink WebTerm Express translates RDP in the backend to HTML5-Web-Sockets in the front, making it compatible to use with GlobalProtect Clientless VPN. With the single sign-on feature, users only have to enter their credentials once when accessing GlobalProtect. For more details, the installation and configuration notes, please refer to HOBLink WebTerm Express (http://www.hobsoft.com/products/connect/webterm_rdp.jsp), or write an email to intsales@hobsoft.com.

Thinfinity Workstation

Thinfinity Remote Desktop Server allows users to securely access remote Windows desktops and applications from any device with an HTML5 compatible browser. GlobalProtect Clientless VPN can provide RDP access to Windows desktops using Thinfinity. For more details on Thinfinity, refer here.

Guacamole

Use Apache Guacamole to help provide VNC, SSH and RDP access through Clientless VPN.

Apache Guacamole is a clientless remote desktop gateway. It supports standard RDP, VNC and SSH protocols and uses HTML5 to deliver access to the end user. For more details on Apache Guacamole, refer here.

The instructions below are for setting up Guacamole on a Ubuntu machine.

1. Get all updates for your Ubuntu machine

  • sudo apt-get update

2. Install all required dependencies for your Ubuntu machine

  • sudo apt-get install libcairo2-dev libjpeg62-dev libpng12-dev libossp-uuid-dev libfreerdp-dev libpango1.0-dev libssh2-1-dev libssh-dev tomcat7 tomcat7-admin tomcat7-user

3. Download and configure Guacamole Server

  • wget http://sourceforge.net/projects/guacamole/files/current/source/guacamole-server-0.9.9.tar.gz
  • tar zxf guacamole-server-0.9.9.tar.gz
  • cd guacamole-server-0.9.9/
  • ./configure
4. Download and configure Guacamole Client

  1. cd /var/lib/tomcat7/

  2. sudo wget http://sourceforge.net/projects/guacamole/files/current/binary/guacamole-0.9.9.war

  3. sudo mv guacamole-0.9.9.war guacamole.war

  4. sudo mkdir /etc/guacamole

  5. sudo mkdir /usr/share/tomcat7/.guacamole

  6. cd /etc/guacamole/

  7. sudo vi guacamole.properties

    • guacd-hostname: localhost

    • guacd-port: 4822

    • user-mapping: /etc/guacamole/user-mapping.xml

    • auth-provider: net.sourceforge.guacamole.net.basic.BasicFileAuthenticationProvider

    • basic-user-mapping: /etc/guacamole/user-mapping.xml

  8. sudo ln -s /etc/guacamole/guacamole.properties /usr/share/tomcat7/.guacamole/

  9. sudo vi user-mapping.xml

10. sudo chmod 600 /etc/guacamole/user-mapping.xml
11. sudo chown tomcat7:tomcat7 /etc/guacamole/user-mapping.xml

12. cd /var/lib/tomcat7/
13. sudo cp guacamole.war webapps/.

5. Start Guacamole

  • sudo service tomcat7 start 2
  • sudo /usr/local/sbin/guacd &